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TERMS & CONDITIONS

Welcome to SEFA, LLC ("sefa.com"). These Terms and Conditions ("Terms") govern your use of our Website, which is provided for informational purposes only. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

  • Purpose: The Website is intended to provide information only. It does not offer products, services, or transactions for sale.
  • Permitted Use: You may use the Website for personal, non-commercial purposes. You must not use it in any way that violates applicable laws or these Terms.
  • Prohibited Actions: You agree not to:
    • Attempt to gain unauthorized access to the Website or its systems.
    • Use the Website to distribute viruses, malware, or other harmful content.
    • Copy, modify, or distribute the Website’s content without permission.

2. Intellectual Property

  • Ownership: All content on the Website, including text, images, logos, and graphics, is owned by SEFA, LLC or its licensors and is protected by copyright and other intellectual property laws.
  • Limited License: You are granted a non-exclusive, non-transferable license to view and use the content for personal, informational purposes only. You may not reproduce, distribute, or create derivative works from the content without written permission from SEFA, LLC.

3. Disclaimers

  • As-Is Basis: The Website and its content are provided "as is" without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose.
  • No Liability: SEFA, LLC is not liable for any damages arising from your use of the Website, including direct, indirect, incidental, or consequential damages, to the fullest extent permitted by law.
  • Availability: We do not guarantee that the Website will always be available, uninterrupted, or error-free.

4. Third-Party Links

  • The Website may contain links to external sites not controlled by SEFA, LLC. We are not responsible for the content, accuracy, or practices of these third-party sites. Accessing them is at your own risk.

5. Privacy

  • Your use of the Website is also governed by our Privacy Policy, available at https://www.sefa.com/privacy-policy. Please review it to understand how we collect, use, and protect your information.

6. Changes to the Terms

  • We may update these Terms from time to time. The effective date at the top will reflect the latest version. Continued use of the Website after changes means you accept the updated Terms.

7. Termination

  • We reserve the right to restrict or terminate your access to the Website at our discretion, without notice, if we believe you have violated these Terms or for any other reason.

8. Governing Law

  • These Terms are governed by the laws of Illinois, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts of Cook County, Illinois.

9. Contact Information

  • If you have questions about these Terms, please contact us at:

 

SMS TERMS & CONDITIONS

(Microsoft Teams SMS – 10DLC Compliant)

SEFA, LLC SMS Terms and Conditions

By opting in to receive SMS messages from SEFA, LLC (“SEFA,” “we,” “us,” or “our”) through Microsoft Teams SMS, you agree to the following terms and conditions.

1. SMS Program Description

SEFA uses Microsoft Teams SMS exclusively for one-to-one, person-to-person business communications. SMS messages may include, but are not limited to:

  • Customer service communications
  • Appointment or meeting coordination
  • Project updates
  • Responses to business inquiries

SEFA does not send mass text messages, automated marketing campaigns, or promotional broadcasts.

2. Explicit Opt-In ✅ (Adjusted)

You opt in to receive SMS messages from SEFA by voluntarily providing your mobile phone number and expressly agreeing to receive SMS communications through one or more of the following methods:

  • Directly to a SEFA representative
  • During an existing business relationship where the individual has expressly agreed to receive SMS communications
  • By initiating an SMS conversation with SEFA

By providing your number, you expressly consent to receive one-to-one, business-related SMS messages via Microsoft Teams.

3. Message Frequency

You may receive up to 10 SMS messages per month. Message frequency varies based on the nature of the business interaction. Messages are sent only as part of individual, ongoing one-to-one conversations.

4. Opt-Out and STOP Confirmation ✅ (Adjusted)

You may opt out of receiving SMS messages at any time by replying STOP to any message.

Upon sending STOP, you will receive one final confirmation message acknowledging that you have been unsubscribed. After confirmation, you will no longer receive SMS messages from SEFA unless you explicitly re-opt-in to receive SMS messages.

5. Help and Support

For assistance, reply HELP to any message or contact us at:

Email: support@sefa.com
Website: https://www.sefa.com

6. Message and Data Rates

Msg & data rates may apply depending on your mobile carrier and plan. SEFA is not responsible for any charges incurred.

7. Delivery Disclaimer ✅ (New – Carrier Requirement)

SMS message delivery is subject to mobile carrier availability and is not guaranteed. SEFA is not responsible for delayed or undelivered messages.

8. Privacy and Data Use

SEFA respects your privacy. Mobile numbers are used solely for direct business communication.

Mobile opt-in information is not shared with third parties for marketing or promotional purposes.

For more information, please review our Privacy Policy:
https://www.sefa.com/privacy-policy

9. Eligibility

By opting in, you confirm that you are the authorized user of the mobile number provided and are at least 18 years of age.

10. Changes to SMS Terms

SEFA may update these SMS Terms and Conditions at any time. Updates will be posted on this page and are effective upon posting.