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Heather Isham, Lafayette Restaurant Supply, Lafayette, LA

Heather was introduced to the foodservice industry through a wonderful opportunity that came her way from Lafayette Restaurant Supply.  She has been with Lafayette for just over two years and couldn’t be happier.

“In what I can only describe as a series of life-changing events, my start with Lafayette Restaurant Supply is a journey and an experience I will be forever grateful for. After I graduated college, I jumped around from job to job for about three years desperately trying to find my place. Each job offered its own unique set of opportunities, skill sets, and friendships that have molded me, both personally and professionally. I learned the great lesson of networking, which would eventually pave the way for my first round of interviews with Lafayette Restaurant Supply. Poonie and Hunter jointly decided to take a chance on me, despite the fact that I had zero foodservice experience,” says Isham.

Heather’s primary role at Lafayette is categorized as sales/marketing. Her responsibilities include outside sales, project management, quoting, and coordinating installs; just to name a few. She also handles all of Lafayette’s marketing campaigns. “I manage and create content for our multiple social media accounts, our company website, and blog. Some of my other responsibilities include merchandising of our showroom, inventory management, and purchasing. I make it a habit to always try to think of new ideas to bring to the table and find ways to make our small company stand out,” says Isham.

Here’s what Hunter Thibeaux, owner of Lafayette Restaurant Supply, had to say, “Heather has been a great addition to our team!  I think of her as the swiss army knife of our company.  She is always willing to help and organize any aspect of the business and does it with great enthusiasm.  We are very thankful and lucky to have her as a part of our team!”

Gratitude, Happiness, and Success, a Winning Combination!

To say that Heather is enjoying the foodservice industry would be an understatement. “I love that no two days are the same, each day brings new challenges and opportunities. I have a hunger for learning and developing both personally and professionally. This industry has given me a way to fuel that theoretical thirst in a way no other industry can match. I love helping restaurant owners, operators, and chefs by sharing my knowledge with customers and providing solutions to challenges they may be facing. I strive to win over my customers by building relationships and becoming a trusted resource for them,” says Isham.

Heather is currently a Level 2 SEFAPro and climbing fast. “SEFA has played a huge part in helping me grow professionally in the foodservice industry.  With their vast amount of training materials, both online and in person, they have provided me with hours of structured training in a very short amount of time. The SEFA National Sales Conference (NSC) has allowed me to grow and develop great relationships with key factory personnel. Not only has the NSC given me a better understanding of the foodservice industry overall; it provides a setting for dealers to network with each other and share success stories and hurdles they have faced,” says Isham.

Here’s what Heather had to say about who has inspired her and helped her to get where she is today:

“So many people have inspired and helped me. I would first have to say my parents. Their continuous support and guidance have molded me to become the woman I am today!

Then there are Poonie and Hunter Thibeaux, of Lafayette Restaurant Supply, who saw something in me and have always been supportive in my development. They not only put up with me on a daily basis, but take time to listen to my thousands of ideas. They have invested in me, allowed me to make mistakes so that I could learn from them, and have pushed me to excel in all areas of this industry. I consider both of them mentors and friends.

Lastly, my husband Asa. His patience, dedication, and positive spirit are the glue that holds our growing family together and challenges me to be the best version of myself daily. He is the hardest working man I know. He is always going the extra mile for his customers and coworkers. As parents, we have been faced with many challenges that he always faces in a positive manner. When things are tough, he is always there to pick me up and remind me that “everything is going to be okay.” I am so thankful I get to experience this life with him!” says Isham.

Heather lives in Youngsville, Louisiana, a suburb of Lafayette with her husband, Asa, and their two adorable little girls, Audrey (5) and Harper (2). “While most of our days are filled with birthday parties, dancing lessons, and soccer games, I am loving this stage of life and trying to soak up every minute.  I also enjoy planning events, shopping, home improvement projects, spending time with family, traveling to new places, and getting lost in a good book,” says Isham.

SEFA is proud to recognize Heather as Featured SEFAPro. She is dedicated, reliable, professional, and friendly. She has a visible passion for learning, working hard, and achieving her goals. She enjoys helping others and is dedicated to the success of Lafayette and its customers. Heather is an all-around great person. Congratulations, Heather!